PHYSICAL THERAPY FAQS

The most honest answer is that this program is built around where you want to go, not only where you hurt today. A lot of care is designed to calm pain down to a manageable level, and that is important work, but most of the people who find me want more than that, they want to get back to the training, the sport and the life they love. At Prime Performance the starting point is your goal, the clinical work and the strength programming happen together from the first week, and the hybrid model keeps the accountability and the progress moving between every session, so it is built for people who train and want a real plan to get back to it.

Prime Performance Therapy operates as a direct-pay practice, which means we do not bill insurance directly. I know that can feel like a barrier at first, but here is what it actually means for you. Your program is built entirely around your goals and your timeline, not around what an insurance company decides to approve or how many visits they will cover. You get the full plan, the full attention, and the full program without anyone else deciding when you are done. That said, we can provide you with a superbill after each session, which is a detailed receipt you can submit to your insurance provider for potential out-of-network reimbursement. To find out what your plan covers, call the member services number on the back of your insurance card and ask about your out-of-network physical therapy benefits before your first session so you know exactly where you stand.

Investment varies depending on the program, the format, and the level of commitment that makes the most sense for your specific situation. We do not post pricing publicly because the right program looks different for every person who walks through the door. Putting a number on a webpage before we have had a real conversation about your goals would not serve you well. What I can tell you is that we offer a range of program options, payment plans for the right situation, and membership options for clients who want to continue building beyond their initial program. Everything starts with a free 30-minute Game Plan Call where we figure out together what the right path looks like and what that investment involves, with no pressure and no obligation.

The hybrid model combines in-person sessions at our clinic location with custom digital programming delivered through an app every day between your sessions. You are not paying for one hour of attention per week and left to figure out the rest on your own. Your program lives in an app, it is updated based on your progress, and every single day has a clear plan attached to it. In-person sessions handle the hands-on clinical work, the movement coaching, and everything that requires someone in the room with you. Digital programming handles the consistent daily work that compounds over time and keeps you moving in the right direction between every session. For clients who cannot always make it in person, virtual session options are available as well. Both sides of the model work together so there is never a gap in the process and never a moment where you are guessing what to do next.

That is the most important question you can ask, and it deserves an honest answer. Prime Performance works best for people who are coachable, consistent, and genuinely committed to the process. The program is designed around your specific body, your history, and your goals, which means it is built for your situation from the ground up rather than pulled from a template. That said, the Game Plan Call exists specifically to answer this question before you commit to anything. We talk through where you are, what you have tried, what has and has not worked, and whether Prime Performance is genuinely the right fit. If it is not, I will tell you honestly and point you toward something that is.

The short answer is most orthopedic conditions and performance goals. That includes ACL injuries and knee pain, low back pain, shoulder injuries, post-surgical recovery, chronic pain that has been limiting your training and your life, return to sport after injury, surgical prep and prehab before an operation, balance training, and general strength and performance for athletes and active adults who simply want to get better at what they do. If you are dealing with something musculoskeletal and it is affecting your ability to move, train, or live the way you want to, there is a strong chance we can build a program around it. Bring your situation to the Game Plan Call and we will figure out together whether we are the right fit.

Yes. Prime Performance works with athletes and active adults of all ages, from athletes in their teens all the way through active adults later in life who want to stay strong, capable, and moving well for as long as possible. The same clinical precision and strength-first approach applies across every age group, with programming adjusted appropriately for where each person is in their life and what their body is ready for. Whether you are a high school athlete working through an injury or an active adult in your later years who refuses to slow down, if you are motivated and coachable there is a place for you here.

The Game Plan Call is a free 30-minute conversation with me, and there is no sales pitch attached to it. We talk through where you are, what has been going on, what you have already tried, and where you want to go. I ask real questions and I actually listen to the answers. If it becomes clear that Prime Performance is the right fit, I will walk you through exactly what a program built around your situation would look like and what the next step involves. If it is not the right fit, I will tell you that honestly and point you in a better direction. Either way you leave the call with more clarity than you came in with, and that alone is worth the 30 minutes.

Your first session is an initial evaluation, and we spend the time actually understanding your movement patterns, your history, your goals, and what the data tells us about where your body is starting from right now. By the end of that session you will have a clear picture of your baseline, what the program is going to address, and what the first phase of your plan looks like. You leave with a direction, a starting point, and a program that was built specifically for you, with no guesswork and no vague next steps.

In most cases, yes, and honestly that is the entire point. The program is designed around your training life, not against it. We modify variables, adjust load and intensity, and build the clinical work into your existing routine so you are not giving up the thing you love in order to get better. The specific parameters depend on your situation and what you are working through, which is exactly why the initial evaluation matters so much. But the starting assumption is always the same, how do we keep you moving while we build?

The core program structure is 12 weeks, and that timeline was chosen deliberately. Meaningful, lasting change in the body takes more than a handful of sessions, and 12 weeks gives us enough time to make real progress, test it, adjust it, and build a foundation that holds long after the program ends. Your specific program length is determined during your initial evaluation based on your goals, your starting point, and what you are working toward. Some clients continue into additional program cycles or transition into a membership because they are not done building yet. Others reach their goal and feel confident to carry it forward independently. Both are exactly the right outcome.

Yes, for the right situation. We understand that investing in your health is a significant decision and we want to make sure cost is not the only thing standing between you and the right program. Payment plan options are available and can be discussed during your Game Plan Call once we have identified the program that fits your situation best. Membership options are also available for clients who want to continue their training and rehabilitation on an ongoing basis beyond their initial program. Bring your questions about investment to the Game Plan Call and we will find a structure that works.

That is a fair question, and I hear it a lot. If you have been through physical therapy, done the exercises, been discharged and found yourself right back where you started, it does not mean you did not work hard enough, it usually means the plan ended before you got back to the things you actually wanted to do. Prime Performance starts with your goal, builds a plan around your specific body and history, keeps you accountable through the hybrid model between every session, and keeps building past the point where the pain settles down, toward the training and the life you came here to get back to.

That is the most common thing I hear on Game Plan Calls, and it is exactly why your plan gets built around the time and the equipment you actually have, instead of the week you wish you had. Between sessions I check in through the app every week, so when work or family gets busy we adjust the plan together instead of you quietly falling off it, because the best plan is no good if it cannot be adhered to.

Yes, and a lot of the people I work with used to lift, run or play and slowly got away from it. We start from where you are today, test your strength so we have an honest baseline, and build back from there at a pace your body and your schedule can handle.

We talk through that on your Game Plan Call and set it at your evaluation. Most plans combine in-person sessions at the clinic with the rest of your program in the app on your phone, sized so it fits around your work, your family and your own training instead of taking them over.

Absolutely, and that is a great place to start. Your program is built around the equipment you already have, so the work you do at home between our sessions is clear, progressive and something you can do with confidence instead of guessing.

That is often right where we come in, picking up where your visits left off with a plan that keeps building strength until you are back to the training and the life you care about. We are a direct-pay practice, and we can provide a superbill you can submit to your insurance for possible out-of-network reimbursement, so it is worth calling the member services number on your card to check your benefits.

You will get a confirmation from our booking system with the time of your call, and we will connect at the time you booked. All you need is about 30 minutes and a rough idea of what changed, what you have already tried and what you want to get back to.